Welcome to nadem.food. By accessing and using this website, and by purchasing pre-prepared meals and ready-to-eat food products through it, you agree to be bound by the following Terms of Service. If you do not agree to these terms, please discontinue use of this website.
- Services
nadem.food offers products such as pre-prepared meals, ready-to-eat items, heat-and-eat meals, meal bundles, and chilled meals via our online platform. Customers may select products and place orders online, with delivery to a designated address provided by our delivery service.
- Orders and Payment
All orders must be placed through the website and paid for at the prices displayed on the order page. Products sold on the website are one-time purchases; the amount paid covers only the current order and does not constitute a subscription or automatic renewal service.
Orders are considered officially submitted only after payment has been successfully processed and confirmed. Specific product prices, delivery fees, and other applicable charges will be displayed at checkout.
- Product Information
We make every effort to ensure the accuracy of product names, descriptions, images, prices, and related information on the website; however, the appearance of certain products may vary reasonably due to actual preparation conditions.
Customers should verify product details, quantities, delivery addresses, and order contents before placing an order.
- Intellectual Property
All intellectual property rights regarding the text, images, page designs, graphics, logos, product information, and other content on the nadem.food website belong to their respective rights holders.
No individual or organization may copy, modify, distribute, sell, publicly display, or otherwise use such content for commercial purposes without prior written permission.
- Acceptable Use
You may access the website, browse products, place orders, and use the services provided in the normal course of use.
You may not use the website to engage in the following activities:
Violating applicable laws and regulations;
Submitting false, misleading, or unauthorized information;
Interfering with the normal operation of the website;
Gaining unauthorized access to the website’s systems or other users’ information;
Copying, scraping, or misusing website content;
Using the website to engage in fraud or other illegal activities.
If any violation of these terms is detected, we may restrict or suspend the user’s access to the website and take further measures as necessary.
- Limitation of Liability
We make reasonable efforts to maintain the normal operation of the website and order services; however, we do not guarantee that the website will be free from interruptions, delays, or technical issues at all times. To the extent permitted by law, we shall not be liable beyond statutory requirements for losses arising from unforeseeable technical failures, network issues, third-party delivery services, force majeure, or other circumstances beyond our reasonable control.
These terms do not affect statutory rights regarding liabilities that cannot be excluded or limited under applicable law.
- Order Cancellation and Related Matters
If you wish to cancel or modify an order after submission, please contact us via the website as soon as possible. The feasibility of cancellation or modification will be determined based on the order’s processing status and applicable legal requirements.
Orders that have already entered the production or delivery process may not be eligible for modification or cancellation.
- Dispute Resolution
If you have any dispute regarding your order, our services, or these terms, we recommend contacting us first via nadem.food so that we may attempt to resolve the issue through amicable communication.
If the matter cannot be resolved through communication, both parties may pursue other lawful dispute resolution methods in accordance with applicable law, including proceedings in a court of competent jurisdiction.
- Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. To the extent permitted by law, disputes relating to these terms or the website services may be submitted to the courts of England and Wales.
- Updates to Terms
We may update these Terms of Service to reflect changes in our business operations or applicable laws. Updated terms will be posted on the nadem.food website and will take effect from the date of posting.